Clear settlement rules

Payments, withdrawal and refunds

Payment, withdrawal, digital product, refund and complaint rules.

01

1. Individual services

Calculator prices are indicative. Scope, final price and deadline are confirmed after review. A 50/50 staged payment or full payment may be available.

02

2. Online payments

Stripe processes online payments. Payment confirmation does not replace confirmation of the final service scope where individual review is required.

03

3. Withdrawal

Consumers have statutory withdrawal rights subject to applicable exceptions. Starting a service early or supplying digital content may require an explicit request, consent and acknowledgement of the consequences.

04

4. Refunds and complaints

Refund eligibility depends on the service status, agreement and applicable law. Send complaints to prace.na.zamowienie.pro@gmail.com with order identification, problem description and requested solution.

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