Frequently asked questions

Answers about quotes, payments, deadlines, files, confidentiality and services.

Could not find the answer?

Send an enquiry through the form or use the calculator. A consultant will help define the right scope.

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Quotes and prices

How quickly will I receive a quote?

The calculator provides an immediate estimate. A consultant confirms the final price after reviewing the scope, deadline and files; complex work receives an individual quote.

Is the calculator price final?

The calculator provides an immediate estimate. A consultant confirms the final price after reviewing the scope, deadline and files; complex work receives an individual quote.

Can the price change after submitting an enquiry?

The calculator provides an immediate estimate. A consultant confirms the final price after reviewing the scope, deadline and files; complex work receives an individual quote.

What does an individual quote mean?

The calculator provides an immediate estimate. A consultant confirms the final price after reviewing the scope, deadline and files; complex work receives an individual quote.

Payments

How does the 50/50 payment work?

You can usually choose a 50% deposit or full online payment. Any change identified during review is agreed with you before work begins.

Can I pay the full amount online?

You can usually choose a 50% deposit or full online payment. Any change identified during review is agreed with you before work begins.

Can I pay only the deposit?

You can usually choose a 50% deposit or full online payment. Any change identified during review is agreed with you before work begins.

What if the price changes after review?

You can usually choose a 50% deposit or full online payment. Any change identified during review is agreed with you before work begins.

Files and contact

Can I send files for a quote?

You can attach relevant documents and contact us through the form. Files are used only to prepare the quote and complete the agreed service.

Which file types can I send?

You can attach relevant documents and contact us through the form. Files are used only to prepare the quote and complete the agreed service.

Are my data and files secure?

You can attach relevant documents and contact us through the form. Files are used only to prepare the quote and complete the agreed service.

Can I contact you without the calculator?

You can attach relevant documents and contact us through the form. Files are used only to prepare the quote and complete the agreed service.

Deadlines and scope

Do you accept urgent orders?

Timing depends on scope and availability. Urgent work may be possible; proofreading, formatting, citations and bibliography can also be ordered separately.

What are the delivery times?

Timing depends on scope and availability. Urgent work may be possible; proofreading, formatting, citations and bibliography can also be ordered separately.

Can I order proofreading or formatting only?

Timing depends on scope and availability. Urgent work may be possible; proofreading, formatting, citations and bibliography can also be ordered separately.

Are bibliography and citations included?

Timing depends on scope and availability. Urgent work may be possible; proofreading, formatting, citations and bibliography can also be ordered separately.

Research, presentations and shop

Do you help with the research section?

We support methodology, surveys, Excel/SPSS analysis and defence presentations. The shop contains downloadable educational templates, checklists and guides.

Do you analyse data in Excel or SPSS?

We support methodology, surveys, Excel/SPSS analysis and defence presentations. The shop contains downloadable educational templates, checklists and guides.

Can I order a defence presentation?

We support methodology, surveys, Excel/SPSS analysis and defence presentations. The shop contains downloadable educational templates, checklists and guides.

What are the materials in the shop?

We support methodology, surveys, Excel/SPSS analysis and defence presentations. The shop contains downloadable educational templates, checklists and guides.

Calculator prices are indicative

The calculator estimates the cost, but the final price depends on scope, requirements, files, deadline and complexity.

Individual quote

Describe an unusual order and send the relevant materials for individual review.

Need a precise answer?

Send an enquiry through the form or use the calculator. A consultant will help define the right scope.